Governance & Trust
Our Terms of Service provide a clear framework for our partnership, ensuring transparency, accountability, and high-performance standards for all platform users.
These Terms of Service (“Terms”) constitute a legally binding agreement between AzenticForce (“we”, “our”, or “us”) and the businesses or individuals (“you” or “your”) who access our marketing automation and CRM platform. By using our services, you agree to comply with these terms.
SERVICES: AzenticForce provides tools for omnichannel marketing (Email, SMS, WhatsApp, Voice) and lead management. We reserve the right to modify or enhance these features at our discretion to improve service quality.
ACCEPTABLE USE: You must use our services in compliance with all applicable laws, including anti-spam regulations (CAN-SPAM, TCPA, GDPR). You are responsible for the content of all messages sent through our platform.
FEES & CREDITS: Our services are billed based on subscription tiers and a credit-based system for messaging. All fees are non-refundable unless stated otherwise. We reserve the right to adjust pricing with 30 days' notice.
INTELLECTUAL PROPERTY: AzenticForce remains the owner of all platform software and designs. You retain ownership of your customer data and content uploaded to the platform.
LIMITATION OF LIABILITY: AzenticForce shall not be liable for any indirect or consequential damages arising from your use of the platform. Our total liability is limited to the amount paid for the services in the preceding 12 months.
TERMINATION: Either party may terminate the agreement at any time. Upon termination, your access to the platform will cease, and you are responsible for exporting your data prior to the account closure.